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Lobby: The entrance hall is impressively large and offers a scenic view of the sea. The staff at the reception are exceptionally helpful. Guests are welcomed with a complimentary drink, parking service, and baggage butler service. Each room comes with one free bottle of water. However, the hotel itself seems to lack regular maintenance. The rooms, particularly the feudal wooden king size rooms on the ground floor, are spacious with large bathrooms equipped with both a bathtub and shower. There are some minor issues: only 2 out of 6 shower sprinklers work properly, the doors leading to the garden don't close completely due to an outdated plastic mechanism, and there are ants near these doors. Despite requesting baby cribs, they were never provided, although we didn't follow up as our kids were comfortable sleeping in the regular beds. The pool is both beautiful and sizable, with depths ranging from 80 to 140 cm. It offers a lovely sea view and direct access to the beach. However, it’s not maintained to the highest standard, particularly the kids’/baby pool, which is dirty and has non-functional water toys and a broken baby shower. The spa area, including an additional pool on the 3rd floor, is visually appealing. The restaurant boasts a wide variety of food. Breakfast includes a fresh omelet service. Dinner, priced at 35 per person without drinks, is a bit expensive but worth trying at least once. It offers a diverse selection of seafood (like shrimps) and meats, some of which are prepared fresh, along with standard vegetarian options, though it's not particularly outstanding for vegetarians. High chairs are available for young children, who dine for free or at a discounted rate included in the parents’ meal. The staff’s service is outstandingly friendly and mostly bilingual. The guest demographic during our stay in October was diverse, including seniors, families, and wedding guests, as the hotel frequently hosts weddings. In terms of location, the hotel is somewhat isolated, not directly connected to Estepona. It's surrounded mostly by other hotels, apartments, a nearby Aldi, and a gas station
The staff at the beach were incredibly kind and helpful when I had to go to the hospital. If they happen to read this, I want to express my gratitude. Upon our arrival, they upgraded our room, which was a delightful surprise. The room and bathroom were spacious, and we enjoyed beautiful views of the sea. There were multiple pools to choose from, and breakfast offered a wide variety of delicious and fresh options. Unfortunately, my stay was cut short, so I didn't have the chance to try the evening menu.
We made the perfect choice by choosing this hotel as the venue for our wedding! Pepa, the public relations representative, has been with us throughout the entire process, ensuring that everything was exactly how we envisioned it. The hotel staff as a whole is incredibly delightful - they are attentive, friendly, and have a charming demeanor. We will certainly be returning here in the future!
The hotel is absolutely amazing, with an exceptional staff. It is conveniently located right by the sea, allowing direct access to the beach. Although the beach may not be the largest, it is still easily accessible from the hotel. The pool is of a decent size and there is a bar that serves drinks and snacks all day long. The breakfast buffet is delightful, offering a variety of options such as a fresh omelette station, pastries, and a selection of cheeses. It provides a good balance of vegetarian and non-vegetarian food. Additionally, there is a dedicated entertainment room for kids during the day and live entertainment for families in the evening. I would definitely return to this place as it provided a lovely and relaxing experience.
We were extremely pleased with our stay at the beach. Our room was absolutely luxurious, and the food provided was truly amazing. The service we received deserves a solid 5-star rating. We highly recommend this place to everyone. It is located in a peaceful area, perfect for those seeking a tranquil getaway from the bustling city noise. If you're interested in exploring the city, we suggest renting a car from the airport and driving to the hotel, as it is a 45-minute walk away and there are no nearby restaurants.