Kings Gate - all beaches

This place is absolutely incredible! The staff is fantastic! From the front desk to the housekeeping, food service, and entertainment, everyone was exceptional. There was never a dull moment at all! The individuals who truly brought my husband and me out of our comfort zone were JOHNNY BRAVO, SPIDERMAN, SPARK N THE DARK, and STAR FIRE! Remember those names because they are the most outstanding entertainers ever. Riu Palace, please make sure to take good care of them so they can be there when we return. Also, Paul, Audley, and Monica took great care of us every day during meal and snack times. There are so many activities to do both around and within the hotel, so there's no need for external excursions.

This place is great for spending a day at the beach with your loved ones. Additionally, it provides stunning vistas of Caribbean sunsets.

We spent 3 nights at this beach resort. The staff was fantastic - friendly and very helpful. Our room was nice, although there were some minor cosmetic issues and the hot water took a while to heat up. The food was delicious, with a variety of options and different dinner menus each night. The all-day cafe was a nice added bonus. It was the peaceful and relaxing getaway we were hoping for. However, there were some drawbacks. The resort is close to a busy road, which can be loud at times, and there are airplanes flying overhead every 30 to 40 minutes during the day. Only one restaurant was open for dinner each night, despite the website indicating there were two (not including the pub with tapas). There isn't much to do outside of the pool, beach, and spa, which was fine for us but others might get bored quickly. Additionally, some of the little touches that were promised in our booking were not provided.

The food at this place was absolutely fantastic. The staff is truly incredible.

Upon arrival, my initial impression of this destination was filled with negative energy and a lack of hospitality. If possible, I would rate this place zero stars. If you seek a welcoming atmosphere, relaxation, and authentic Jamaican cuisine, this is not the ideal location. From the reception desk to the restaurant staff, it appears that they are merely fulfilling their job duties. Throughout our five-day, four-night stay, only a handful of them seemed genuinely friendly. I strongly suggest providing hospitality training to all staff members. The food court and buffet lack variety, offering the same selection day after day. Despite sampling most of the dishes at the buffet and restaurants, they all seemed flavorless. I had hoped for authentic Jamaican cuisine but was disappointed to find only bland imitation jerk chicken. When it comes to beverages, finding bottled water can be a challenge. The liquor selection is limited and of poor quality, with only one type of beer available - Red Stripe. Entertainment consists of music playing all day and a live band starting at 8pm, which can be quite loud until 1:30am. A peaceful night's sleep may be hard to come by. While the resort boasts a beautiful beach and ocean view, the hotel itself appears outdated and in need of renovation. Overall, this resort seems poorly managed and I would not recommend it to international travelers at this time.

We had an amazing time at this resort. Everything from the service and food to the beauty of the property was perfect, making our stay comfortable and enjoyable.