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Edit: the owners wife "Madam Saleh" came to speak to us and told us there was nothing she could do. They refused a refund and called us liars. Avoid this hotel at all cost! Read the reviews! Paid 225 a night. Not worth it at all. Feels like a dirty old Motel from a movie. Air condition did not work, we sweat the whole night. Furniture is soiled and dirty with stains on every single piece. Dirty walls. Refrigerator did not work, they replaced it, still doesn't work. Shower head broken you have to hold it to shower. One of the lights in the bedroom did not work. Exposed wires on the hair bloe dryer which is unacceptable and unsafe. Over all cleanliness of the room was disappointing for the price. Called service desk and they told us they couldnt do anything until the following morning. Hotel needs major updating. I do not recommend this hotel.
Dirty rooms, AC didn't work, refrigator didnt work, broken shower head, they refused to let us talk to the manager/supervisor. After an hour of not letting up, the owners wife came to talk to us like we knew he should be lol, refused a refund. Read all the negative reviews and don't come here. Way overpriced.
It’s a very nice place and truly, I believe that this is saving grace. Staff is nice and will “help” as much as possible but service is well below the standard of an establishment of this caliber. Safe in hotel room will not work also with the fridge wasn’t operational The reason why this is 2 star review and not a 1 star is because of location, building and style of this resort is gorgeous. Along with the views, and pool amenities with beach front. Lots of potential to be a thriving resort but there are much better else where.
Amazing beach shore and sea water was clean, still need to work on their pool renovation
Dirty toilets. No mattresses for the beach chairs. Dirty sand no sea swimming and poor umbrellas. For 15 usd/person I expect more than this.