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The hotel overall is stunning and its setting is breathtaking, however, regrettably, the service and the hotel itself lack professionalism. The staff appears to be inadequately trained and their friendliness is lacking. The restaurant falls short of the standards expected from a five-star establishment. It should be more polished and the staff should be better trained. Unfortunately, I encountered some insects in the restaurant bathroom, and I have photographic evidence to support this claim. The hotel lacks organization and I certainly do not anticipate repeating this experience.
We celebrated our honeymoon there and had a wonderful time. The rooms were incredibly nice and clean, with a fantastic view from the window. The trip to the beach from the hotel was a bit long, but it was enjoyable because the area was well taken care of. We will definitely return.
The people in Jordan have been incredibly friendly and welcoming. The resort is stunning and has the best beach on the Dead Sea. I highly recommend trying the mud massage. The breakfast is of excellent quality and offers a wide variety of options. The pools are beautiful and there are designated areas for families and adults. I will definitely be coming back.
This hotel is fantastic and it's in a convenient location near the Dead Sea. The suite we stayed in was perfect for our family of four and the views were exactly what we were hoping for. The service is exceptional and all of the staff went out of their way to make our entire family feel welcome. The restaurants to choose from are excellent and reasonably priced. The only downside is that the outdoor pool areas could use some renovations to match the amazing indoor spaces.
I absolutely loved my time in Jordan! The hotel was stunning and impeccably maintained. The rooms were lovely and the sunset views were absolutely breathtaking. We had a great time at the pools and it was a bonus to have a designated area for children. It was also convenient to have direct private access to the Dead Sea, and the beach employee was incredibly helpful and friendly. I would definitely recommend this place!